Connect ShieldPSA to the systems your service team already uses.
ShieldPSA supports communication, RMM, accounting, payment, webhook, marketplace, and AI-agent integration paths so the PSA can sit at the center of service operations.
Microsoft Teams
Route notifications and ticket activity into Teams channels.
Slack
Use two-way channel connectors for ticket notifications and collaboration.
Twilio SMS Alerts
Send critical notifications by text message when urgency matters.
RMM integrations
Sync with NinjaOne, Datto RMM, N-central, Atera, Syncro, and more for alert-to-ticket and asset enrichment.
Integration Marketplace
Install and configure integrations through guided OAuth setup.
Accounting and payments
Connect QuickBooks, Stripe, Razorpay, and PayPal for billing and payment workflows.
Open Webhook API
Connect external systems with inbound and outbound webhooks.
MCP Server
Expose ShieldPSA as a tool provider to external AI agents through Model Context Protocol.
Extended marketplace apps Beta
Additional connectors are available while full validation continues.
Make the PSA the service operations hub.
Connect alerts, conversations, billing, payments, webhooks, and AI-agent workflows to a shared service record.
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